Documents for download

Key information about Reka Credit at a glance

Would you like to easily and efficiently inform your employees about Reka Credit? We are here to assist you! As an employer, you benefit from our clearly and comprehensively prepared materials. Whether informative brochures, practical flyers, or helpful communication templates – everything related to deposits, usage, and redemption options is available for direct download. This saves time and provides your employees with a clear overview.

Reka Credit: versatile redemption options

Practical communication templates

Take advantage of our helpful templates, informative factsheets, and provided images to quickly and easily inform your employees about Reka Credit.

Frequently asked questions and answers

Our Help Center provides key information about Reka in a clear and accessible format. Whether it’s the Reka customer portal, bonus orders, or the various Reka Money options – you’ll find quick and easy answers here.

Frequently Asked Questions

How and when are the payment slips for purchasing discounted Reka 
Money sent to employees?

As soon as you have entered all the employee data in the customer portal and sent it to us, we will send out the payment slip. It then takes about 14 days until the employees receive them.

How do I register a new employee so that he/she can receive Reka Money 
as a fringe benefit?

You can enter new employees directly in the customer portal.

Whom should employees contact if they have a problem with the 
Reka-Card or their account?

The best thing for your employees to do is to send an e-mail to customerservice@reka.ch or fill out the contact form in the Help Centre at reka.ch. We will respond as soon as possible. The more precisely they describe the problem, the better we will be able to remedy it.