Become an acceptance points
Questions about registering as an acceptance location
Companies operating in the areas of tourism, mobility, catering or leisure activities may accept Reka Money. There are three different forms of Reka Money, each used for a different segment: Reka-Checks for holidays & leisure, Reka-Lunch for catering and Reka-Rail for public transport.
Registration is free. A commission is charged per transaction. The commission is 3% for Reka-Checks and Reka Rail and 2.5% for Reka-Lunch. This includes promotional activities through our channels.
Display a Reka sticker at the entrance door or checkout where customers can clearly see it, for example. You can order Reka stickers in the customer portal under “Material”.
The different forms of Reka Money
Questions about the different forms of Reka Money
Reka-Checks and Reka-Rail must both be accepted in digital and physical form. Reka-Lunch is only available through the Reka-Card.
The three forms of Reka Money are each used specifically in a different business segment:
-Reka-Check is for providers in the areas of tourism, leisure activities, gastronomy/catering and mobility (e.g. petrol stations, mountain railways, etc.).
-Reka-Lunch is used for all types of restaurant and catering services.
-Reka-Rail is used for public transport services.
Yes, you can accept either one or both forms of Reka Money. In order to make the best possible use of the potential for acquiring new customers, we recommend accepting payment by both Reka-Check and Reka-Lunch.
Reka-Card and the card terminal
Questions about Reka-Card and the card terminal
This takes a maximum of ten working days.
You will receive confirmation from us by e-mail. Activation of Reka-Card cannot be done automatically on all terminals; some terminals require manual activation. In such a case you will be informed accordingly.
The transactions must be submitted within 30 days.
The customer portal
Questions about the customer portal
You will receive your login user name and password by post after registering. If you forget your user name or password, click on “Forgot password” when logging in. We will send you new login information.
Just create a new one.
Handling of physical Reka-Checks
Handling of physical Reka-Checks
No, you are not obliged to give change in Swiss francs.
No, but you must verify that the packet is still intact and has not been previously opened. As there are different types of packaging with different denominations in circulation, please check the amount at the time of settlement.
You must send us the Reka-Checks for reimbursement. All the materials required for submitting the Reka-Checks, such as special envelope for valuable consignments and bordereaus = are provided free of charge.
Yes, so that we know who submitted the checks and what amount you sent us. You can either fill out and print the consignment note online in the customer portal or fill out the delivery bordereau by hand and enclose it with the checks you submit for reimbursement. Important: A receipt must always be enclosed with the checks you send for reimbursement.
n the customer portal under “Order materials”, you can request that these items be sent to you.
Consignments worth up to 1,000 Swiss francs must be sent by registered mail “R” (letter with proof of delivery). Please use our special envelopes for valuable consignments for this purpose. Consignments with a value from 1,010 to 10,000 Swiss francs can be handed over at selected post offices. Please only pack these consignments in one of our special money pouches, which are provided free of charge for this purpose. Please always retain the postal receipt or the return receipt showing the consignment number.
Reka-Check consignments with a value from 10,010 to 80,000 Swiss francs must be sent by SecurePost (phone no. 0848 73 28 73). These consignments will be picked up by SecurePost at your domicile and do not need postage. You can order the special pouches used for these consignments from SecurePost.
Reka-Check consignments worth over 80,000 Swiss francs must be divided up into two or more separate consignments, each of which is to be accompanied by its own bordereau.
The amount is never reimbursed on a one-to-one basis because the commission is deducted from the amount to be paid. Sometimes there is also a discrepancy between the amount declared and the amount of the checks actually returned. Please note that if you send Reka-Rail and Reka-Checks in the same consignment, you will receive two separate payouts.
The payment serves as your confirmation. Should we find any discrepancies, we will inform you in writing.
We adjust for discrepancies automatically. You will be paid the amount that we have received in the form of checks.