Reka holiday village Soerenberg

Modern holiday village in Entlebuch National Park

Rothornstrasse 59 , 6174 Sörenberg, Switzerland
Exterior view in summer - Reka Holiday Village Sörenberg
Exterior view in summer - Reka Holiday Village Sörenberg
Exterior view in summer - Reka Holiday Village Sörenberg
Indoor pool - Reka Holiday Village Sörenberg
Exterior view in summer - Reka Holiday Village Sörenberg
Recreation room - Reka Holiday Village Sörenberg
Recreation room - Reka Holiday Village Sörenberg
Recreation room - Reka Holiday Village Sörenberg
Recreation room - Reka Holiday Village Sörenberg
Play room - Reka Holiday Village Sörenberg
Indoor sandpit - Reka Holiday Village Sörenberg
Play room - Reka Holiday Village Sörenberg
Play room - Reka Holiday Village Sörenberg
Play room - Reka Holiday Village Sörenberg
Exterior view in summer - Reka Holiday Village Sörenberg
Playground - Reka Holiday Village Sörenberg
soerenberg110621_73
Adventure trail - Reka Holiday Village Sörenberg
Playground - Reka Holiday Village Sörenberg
Playground - Reka Holiday Village Sörenberg
Indoor pool - Reka Holiday Village Sörenberg
Indoor pool - Reka Holiday Village Sörenberg
Indoor pool - Reka Holiday Village Sörenberg
Wellness area with sauna - Reka Holiday Village Sörenberg
Exterior view in winter - Reka Holiday Village Sörenberg
Exterior view in winter - Reka Holiday Village Sörenberg
Exterior view in winter - Reka Holiday Village Sörenberg
Exterior view in winter - Reka Holiday Village Sörenberg
Exterior view in winter - Reka Holiday Village Sörenberg
Exterior view in winter - Reka Holiday Village Sörenberg
Unique Reka: Your benefits
  • Serviced Apartements
  • Indoor swimming pool
  • Rekalino family programme, childcare included
  • Barrier-free holidays by Reka
  • Training weeks with dogs in June and September 2025
  • Free mountain railways in summer 2025
  • Rental JST Multidrive
Arrival & Duration
2025/05/14 - 2025/05/21
Who's travelling?
Adults 2, Children 0
Accommodation #1
Adults From 18
Children
Accommodation
Adults From 18
Children
Overview

The facility

Your holiday home in the UNESCO Reserve at Entlebuch

Between the Rothorn and the majestic Schrattenfluh, at 1,159 metres above sea level, lies Sörenberg, your holiday home in Central Switzerland for unforgettable hiking holidays in summer and skiing holidays in winter. In the 400 km2 unique UNESCO Biosphere Reserve at Entlebuch you can make your own way around the untouched flora and fauna of the protected moors, Alps, forests and karst landscapes or explore the area on educational themed trails. Whether leisurely hikes on the Brienzer Rothorn, speedy descents in the snow-sure ski area or relaxing days with the family - Sörenberg offers unforgettable experiences at any time of year.

The fun already begins in the holiday village. That’s because you will find all you need there for a jam-packed and carefree family holiday: a huge natur playground, a tree top walk, Europe’s largest indoor sandpit, and the adventure pool with bubble bench, waterfall, slide and paddling pool. There is also table tennis, badminton, billiards, a trampoline, table football, a climbing wall, a children’s cinema and even a cycling and go-karting track.
But it’s not all about children; we also have more to offer for parents. Do you long for a few hours to yourself, for example in our sauna? Our Rekalino is here for you. The team will take loving care of your child, with play, fun and sports ideas to suit every age from 2 to 14 years old.

The Reka holiday village comprises 54 apartements in a U-shaped complex - in all holiday apartmens you can enjoy the magnificent view of the mountain world ("Schratte" towards the west, "Rothorn" towards the south and "Rotspitz" towards the east). As the tourist centre of the UNESCO biosphere, Sörenberg offers its guests relaxation, variety and attractive leisure activities in both summer and winter.

We look forward to welcoming you; you can even bring your dog.
Book your holiday home today!


95 Excellent 641 Reviews
Serviced Apartments 3 * HotellerieSuisse
Serviced Apartments 3 * HotellerieSuisse
 Family - Hotels and Lodgings recommended by Switzerland
Family - Hotels and Lodgings recommended by Switzerland
Family-and-More_hotelleriesuisse
Family-and-More_hotelleriesuisse
Hiking Hotel
Hiking Hotel
Snow sports hotel
Snow sports hotel
Swisstainable Engaged Level II
Swisstainable Engaged II
OK:GO
OK:GO

Amenities

Limited accessiblility
Limited accessiblility
Indoor swimming pool
Indoor swimming pool
Dog
Dog
Dogs allowed
Lift
Lift
Charging station E-cars
Charging station E-cars
Car park
Car park
Outdoor and indoor parking spaces
Sauna
Sauna
for a fee
Playground
Playground
Ski room
Ski room
with shoe dryer
Washing machine
Washing machine
with clothes dryer
WLAN
WLAN
free
Sustainability
Sustainability
Show more

Activities

Mini golf

Right next to the Sörenberg indoor swimming pool is a mini-golf course with 18 play platforms (subject to a charge)

Sledging

Rental in the Reka holiday village

Billiards
Childcare
Rekalino Club
Riding
Snowshoeing
Swimming
Skiing/snowboarding
Table tennis
Hiking
Magic Pass

Our types of accommodation for your holiday

Appartement Type A - Reka holiday village Sörenberg
Appartement Type A - Reka holiday village Sörenberg
Appartement Type A - Reka holiday village Sörenberg
Appartement Type A - Reka holiday village Sörenberg
Appartement Type A - Reka holiday village Sörenberg

Type A, Comfort, 1 bedroom

max. 4 persons 47 m²

The comfort 2 room appartment has 1 living/dining room with 1 double sofa bed, kitchen, 1 bedroom...

Living room with dining area - Reka Holiday Village Soerenberg
Kitchen - Reka Holiday Village Soerenberg
Bedroom - Reka Holiday Village Soerenberg
Bedroom - Reka Holiday Village Soerenberg
Bathroom - Reka Holiday Village Soerenberg
Apartment plan type B

Type B, Comfort, 2 bedrooms

max. 6 persons 66 m²

The 3 room comfort appartment has 1 living/dining room with 1 double sofa bed, kitchen, 2 bedrooms...

Living room with dining area - Reka Holiday Village Soerenberg
Kitchen - Reka Holiday Village Soerenberg
Bedroom - Reka Holiday Village Soerenberg
Bedroom - Reka Holiday Village Soerenberg
Bathroom - Reka Holiday Village Soerenberg
Apartment plan type C

Type C, Comfort, 2 bedrooms

max. 6 persons 66 m²

The 3 room comfort apartement has 1 living/dining room with 1 double sofa bed, kitchen, 2 bedrooms...

Living room with dining area - Reka Holiday Village Soerenberg
Living room with dining area - Reka Holiday Village Soerenberg
Kitchen - Reka Holiday Village Soerenberg
Bedroom - Reka Holiday Village Soerenberg
Bathroom - Reka Holiday Village Soerenberg
Bedroom - Reka Holiday Village Soerenberg
Lounge - Reka Holiday Village Soerenberg
Bedroom - Reka Holiday Village Soerenberg
Bathroom - Reka Holiday Village Soerenberg

Type D, Modern, 3 bedrooms

max. 7 persons 86 m²

The 4.5 room apartement Modern has 1 living/dining room, kitchen, 2 bedrooms with 1 double bed,...

With Reka you get more

soerenberg-card-vector-logo

All inclusive with the Sörenberg Card

Free travel on the mountain railways: In summer 2025 you can travel free of charge during the day on all open mountain railways in the Sörenberg destination.

Hundetraining und Spass 2025

Dog training and fun

If you want to build a deeper bond with your four-legged companion and experience fun and adventure at the same time, then our programme is perfect for you! Under the guidance of experienced and empathetic dog trainer, Mrs Raphaela Flückiger, you will learn the right techniques to build a strong bond and foundation of trust with your dog. Date: 21-28 June 2025 in the Reka holiday village of Sörenberg

More...
Wanderwoche mit Hund 2025

Hiking holidays with dog

A week out and about with your dog in the beautiful Entlebuch biosphere. On the hikes, we incorporate small exercises to keep you busy, such as sniffing fun, a mystery tour as well as time for questions and individual topics. Date: 20 - 27 September 2025

More...

Video of the Reka holiday village Soerenberg

Accommodations

Our accommodations

Appartement Type A - Reka holiday village Sörenberg
Appartement Type A - Reka holiday village Sörenberg
Appartement Type A - Reka holiday village Sörenberg
Appartement Type A - Reka holiday village Sörenberg
Appartement Type A - Reka holiday village Sörenberg

Type A, Comfort, 1 bedroom

max. 4 persons 47 m²

The comfort 2 room appartment has 1 living/dining room with 1 double sofa bed, kitchen, 1 bedroom...

Living room with dining area - Reka Holiday Village Soerenberg
Kitchen - Reka Holiday Village Soerenberg
Bedroom - Reka Holiday Village Soerenberg
Bedroom - Reka Holiday Village Soerenberg
Bathroom - Reka Holiday Village Soerenberg
Apartment plan type B

Type B, Comfort, 2 bedrooms

max. 6 persons 66 m²

The 3 room comfort appartment has 1 living/dining room with 1 double sofa bed, kitchen, 2 bedrooms...

Living room with dining area - Reka Holiday Village Soerenberg
Kitchen - Reka Holiday Village Soerenberg
Bedroom - Reka Holiday Village Soerenberg
Bedroom - Reka Holiday Village Soerenberg
Bathroom - Reka Holiday Village Soerenberg
Apartment plan type C

Type C, Comfort, 2 bedrooms

max. 6 persons 66 m²

The 3 room comfort apartement has 1 living/dining room with 1 double sofa bed, kitchen, 2 bedrooms...

Living room with dining area - Reka Holiday Village Soerenberg
Living room with dining area - Reka Holiday Village Soerenberg
Kitchen - Reka Holiday Village Soerenberg
Bedroom - Reka Holiday Village Soerenberg
Bathroom - Reka Holiday Village Soerenberg
Bedroom - Reka Holiday Village Soerenberg
Lounge - Reka Holiday Village Soerenberg
Bedroom - Reka Holiday Village Soerenberg
Bathroom - Reka Holiday Village Soerenberg

Type D, Modern, 3 bedrooms

max. 7 persons 86 m²

The 4.5 room apartement Modern has 1 living/dining room, kitchen, 2 bedrooms with 1 double bed,...

Living room with dining area - Reka Holiday Village Soerenberg
Dining area - Reka Holiday Village Soerenberg
Kitchen - Reka Holiday Village Soerenberg
Bedroom - Reka Holiday Village Soerenberg
Bedroom - Reka Holiday Village Soerenberg
Bedroom - Reka Holiday Village Soerenberg
Bathroom - Reka Holiday Village Soerenberg
Apartment plan type E

Type E, Comfort, 3 bedrooms

max. 8 persons 88 m²

The 4.5 room comfort apartement has 1 living/dining room with 1 double sofa bed, kitchen, 3 bedrooms...

Living room with dining area - Reka Holiday Village Soerenberg
Kitchen - Reka Holiday Village Soerenberg
Bedroom - Reka Holiday Village Soerenberg
Bedroom - Reka Holiday Village Soerenberg
Bathroom - Reka Holiday Village Soerenberg

Type B, Comfort, 2 bedrooms, barrier-free

max. 6 persons 66 m²

The 3 room comfort appartment has 1 living/dining room with 1 double sofa bed, kitchen, 2 bedrooms...

Living room with dining area - Reka Holiday Village Soerenberg
Kitchen - Reka Holiday Village Soerenberg
Bedroom - Reka Holiday Village Soerenberg
Bedroom - Reka Holiday Village Soerenberg
Bathroom - Reka Holiday Village Soerenberg
Apartment plan type C

Type C, Comfort, 2 bedrooms, partially barrier-free

max. 6 persons 66 m²

The 3 room comfort apartement has 1 living/dining room with 1 double sofa bed, kitchen, 2 bedrooms...

Adventures

With Reka you get more

soerenberg-card-vector-logo

All inclusive with the Sörenberg Card

Free travel on the mountain railways: In summer 2025 you can travel free of charge during the day on all open mountain railways in the Sörenberg destination.

Hundetraining und Spass 2025

Dog training and fun

If you want to build a deeper bond with your four-legged companion and experience fun and adventure at the same time, then our programme is perfect for you! Under the guidance of experienced and empathetic dog trainer, Mrs Raphaela Flückiger, you will learn the right techniques to build a strong bond and foundation of trust with your dog. Date: 21-28 June 2025 in the Reka holiday village of Sörenberg

More...
Wanderwoche mit Hund 2025

Hiking holidays with dog

A week out and about with your dog in the beautiful Entlebuch biosphere. On the hikes, we incorporate small exercises to keep you busy, such as sniffing fun, a mystery tour as well as time for questions and individual topics. Date: 20 - 27 September 2025

More...
20210528_133554-1030x773_Sörenberg

Golfclub Flühli-Sörenberg

Play golf in the Entlebuch Biosphere, in the midst of a fascinating mountain panorama. The associated restaurant with garden terrace and magnificent view is open to the public. Reka guests receive a 20% discount on the green fee. Green fees and consumption can be paid for with Reka-Pay.

More...
Magic Pass

Magic Pass

Enjoy unlimited mountain fun with the Magic Pass – in summer and winter. The best news is: you can pay for your Magic Pass online with Reka-Card credit and benefit twice!
More information find here 

Rekalino

Rekalino family programme

Childcare free of charge! Your children look forward every day to play, fun and adventure indoors and outdoors, in the best hands of our Rekalino professionals. And you enjoy extra parental time!

More...
1385-2075

Reka-Wellness in Soerenberg

Our sauna also offers the somewhat less hot sanarium. This light version is suitable for children, senior citizens and people with circulatory problems. Rental of wellness basket (bathrobe, bath towel, slippers, shower gel, shampoo and body lotion) on site.

Eis

Services for comfortable holidays

We have a wide range of offers and services (free/fee) to make your stay even more enjoyable:

- Pillow menu

- Daily bread service 

- Breakfast buffet on Saturday 

- Freezer with ice cream 

- Fresh milk from the farmer 

- Coffee and snack machine 

- Sale of Nespresso capsules

- Drinking station with spring water

- Ravensburger games cabinet

SBB_Gepaeck_thumbnail

50% discount door-to-door luggage transport

No more lugging suitcases around! With public transport, you can now travel to your Reka holiday in a more climate-friendly and comfortable way than ever before. Your holiday luggage will be collected from your home and will be waiting for you when you arrive at your Reka holiday appartment. And return transport is also taken care of. Benefit from a 50% discount on SBB's door-to-door luggage transport service. You will receive the promo code in your Prestay e-mail shortly before your arrival.

Spring hiking with dog in Ticino

Reka dog holidays - Woof!

Holiday without your dog? Here he can come along, as in most Reka holiday villages. We prepare everything for the four-legged family member. Find out more and book your dog-friendly flat now!

More...
Reka_Celebral110621_04

JST Mountaindrive

Lots of power, very easy to manoeuvre, also available to the public in a Share System - the outdoor all-rounder suitable for snow is waiting here for all adventurers and explorers with disabilities. Book now...

More...
A man in a wheelchair and his female companion enjoy the magnificent mountain panorama.

Experiences

Lama Trekking Sörenberg

Lama-Trekking

Around 24 llamas live on the Lipp family farm in Flühli. Hike through the Entlebuch with one of the oldest domestic animals in the world on a lead and enjoy the peace and quiet and closeness to the animal. This is an adventurous experience, especially for families with children. Book this great offer directly on site!

Great Moor Circuit

Great Moor Circuit

The researcher tour for the whole family invites you to join in. At 17 interactive experience stations, you playfully learn about the unique flora and fauna with their amazing survival strategies.

Info in German

Familie Schweizer Wanderwege 1

Hiking tips from the professionals

Discover the many tips and hiking suggestions in Swiss Hiking Routes. You’re sure to find the just right trail for you inside. Swiss Hiking Routes enthusiasts and subscribers to the WANDERN.CH magazine even receive a CHF 50.- booking discount for Reka Holidays in Switzerland. Discover now

More...
Flugzeug und Boot im Verkehrshaus

The Swiss Museum of Transport

Reka holiday guests receive a 20% discount on admission during their holiday stay.

Ballenberg 2021

Reduced admission to the Open-Air Museum Ballenberg

More than 100 historic buildings, 250 native farm animals, original gardens and fields, craft demonstrations...discover the largest museum in Switzerland. Open from 10 April to 2 November 2025.

Rucksack Teaser

Reka backpack for family adventures

This Reka backpack has it all: four different fillings with lots of ideas and inspiration for your family adventures in the fresh air. To borrow from us. Have fun on the road!

04_soerenberg_fd_asp_100

Off to the Entlebuch adventure!

Family vacations in the middle of the UNESCO Biosphere Reserve: on our huge water playground and the largest indoor playground in Europe, your nature experience begins in a unique region.

More...
SBB Sommer
Guest reviews

What our clients say

95 Excellent 641 Reviews
Wellness Area
100/100
Location
96/100
Amenities
85/100
Cleanliness
81/100
Service
80/100
Pool
78/100
Room
73/100
Vibe
58/100
03.05.2025
Wir hatten nur Kaffee. Dieser war aber sehr gut.
100
02.05.2025
Ein perfekter Aufenthalt mit extrem freundlichem Personal
100

Wunderschönes Feriendorf, schöner Eingangsbereich, übersichtlicher Aushang der Aktivitäten, renoviertes Zimmer, tolle Spielecke, genialer Aussenbereich sowie Indoorsandkasten, warmes Hallenbad, super nette und jederzeit gelassene Mitarbeiter. Extrem feines Essen am Gästeabend, auch hier total entspannte Mitarbeiter, Rekalino Mitarbeiterinnen ebenfalls ganz toll im Umgang mit Kindern. Leitung Feriendorf speziell zu erwähnen, eine jederzeit gut gelaunte freundliche Person. Schön, dass es noch solche Mitarbeiter gibt!!!! Da können sich andere Feriendörfer, Hotels etc. eine Scheibe davon abschneiden. War ich mir gar nicht gewohnt. Wir haben uns rundum wohl gefühlt.

Wunderschönes Feriendorf, schöner Eingangsbereich, übersichtlicher Aushang der Aktivitäten, renoviertes Zimmer, tolle Spielecke, genialer Aussenbereich sowie Indoorsandkasten, warmes Hallenbad, super nette und jederzeit gelassene Mitarbeiter. Extrem feines Essen am Gästeabend, auch hier total entspannte Mitarbeiter, Rekalino Mitarbeiterinnen ebenfalls ganz toll im Umgang mit Kindern. Leitung Feriendorf speziell zu erwähnen, eine jederzeit gut gelaunte freundliche Person. Schön, dass es noch solche Mitarbeiter gibt!!!! Da können sich andere Feriendörfer, Hotels etc. eine Scheibe davon abschneiden. War ich mir gar nicht gewohnt. Wir haben uns rundum wohl gefühlt.

Read less

02.05.2025
Schöne kurze Ferien mit der Familie.
100
Marina B.
30.04.2025
Tout ce qu'il faut, simple et de qualité.
80
Danielle H.

La place de jeu extérieur, la salle de jeu intérieur ainsi que la piscine sont fantastiques. Comme toujours reka fait tout juste. Il y a tout ce qu'il faut sans rajouter trop de "bling bling". Le cadre est magnifique, malheureusement la météo n'était pas au beau fixe et les télécabine étaient à l'arrêt.

La place de jeu extérieur, la salle de jeu intérieur ainsi que la piscine sont fantastiques. Comme toujours reka fait tout juste. Il y a tout ce qu'il faut sans rajouter trop de "bling bling". Le cadre est magnifique, malheureusement la météo n'était pas au beau fixe et les télécabine étaient à l'arrêt.

Read less

28.04.2025
Tolle Familienferien mit dem besten Hallenbad
100
27.04.2025
Es war wunderschön auch für Grosseltern
100
Th. R.

Super

Super

Read less

25.04.2025
War wie immer sehr schön
100
N.wigger
25.04.2025
Wunderschöne Tage in Sörenberg
100
R.th.

Wir waren das 2.x in einem Reka und waren wieder sehr positiv überrascht. Für uns hat alles gepasst und wir haben uns sofort wohlgefühlt. Die Wohnung war geràumig; bequeme Betten (auch auf dem Schlafsofa liess es sich wunderbar schlafen) und wir hatten von zu oberst eine tolle Aussicht. Es war alles vorhanden, Küche gut ausgestattet und schön ruhig. Super Spielplatz mit Grillmöglichkeiten und Tischen, schönes Hallenbad und auch im Kinderclub hat es den Kindern gut gefallen. Alle waren herzlich und sehr freundlich.

Wir waren das 2.x in einem Reka und waren wieder sehr positiv überrascht. Für uns hat alles gepasst und wir haben uns sofort wohlgefühlt. Die Wohnung war geràumig; bequeme Betten (auch auf dem Schlafsofa liess es sich wunderbar schlafen) und wir hatten von zu oberst eine tolle Aussicht. Es war alles vorhanden, Küche gut ausgestattet und schön ruhig. Super Spielplatz mit Grillmöglichkeiten und Tischen, schönes Hallenbad und auch im Kinderclub hat es den Kindern gut gefallen. Alle waren herzlich und sehr freundlich.

Read less

25.04.2025
Tip für Familien mit Kindern
100
24.04.2025
Rundum gut mit kleinem Verbesserungspotential
80
Familie G.

Keine Bewertung, aber ein Feedback: Die Kinderangebote funktionieren aus unserer Erfahrung mit den Kindern bis ca. 12 Jahre. Für Teenies war es in unserem Falle etwas schwieriger mit dem Angebot.

Keine Bewertung, aber ein Feedback: Die Kinderangebote funktionieren aus unserer Erfahrung mit den Kindern bis ca. 12 Jahre. Für Teenies war es in unserem Falle etwas schwieriger mit dem Angebot.

Read less

23.04.2025
Horrible experience and we regret our stay.
20
Camila T. D. C.

We were thoroughly disappointed with our stay at the Reka Sörenberg, despite having high expectations. While the facilities were decent, the staff's attitude and behavior fell short of our standards. Unfortunately, the receptionist was not only unfriendly but also made us feel unwelcome due to our limited proficiency in German. As residents of Switzerland with a child born here, we anticipated that the hotel staff would make an effort to communicate with us in English, especially given the international nature of tourism. However, not only did some staff members struggle to speak English, but they also showed no willingness to help us navigate the Reka events, explain how Rekalino worked, or provide basic information. The receptionist's behavior was particularly disturbing, as they publicly shamed us for not speaking German fluently, implying that it was unacceptable for us to live in Switzerland without being proficient in the language. This kind of discrimination and lack of understanding made us feel extremely uncomfortable. Our experience with the Rekalino kids' club was equally disappointing. When we tried to drop off our three-year-old son, the staff seemed disinterested and unengaged, failing to ask about his needs or listen to our instructions. After leaving him in their care, he became upset, and within five minutes, they called us to collect him, stating that he wouldn't stop crying. What struck us as unusual was their inability to calm him down or attempt to engage him, despite his familiarity with Swiss German from attending kindergarten. In contrast, we've had positive experiences with kids' clubs at other family-friendly hotels, where the staff took the time to comfort and distract our son when he was upset. The lack of empathy and understanding displayed by the Reka Sörenberg staff was striking. Overall, our stay was ruined by feelings of exclusion and discrimination, primarily due to the language barrier. If we could turn back time, we would choose not to visit the Reka Sörenberg. In an ideal world, we would expect a full refund for the horrible experience we had, considering the stress and discomfort caused by the staff's behavior. Unfortunately, that's not the case, and we're left feeling frustrated and disappointed. We would appreciate guidance on how to file a formal complaint with Reka, as we believe that their management should be aware of the issues we faced during our stay. We hope that by sharing our experience, we can help prevent similar situations from happening to other families in the future. Given our experience, we're hesitant to consider staying at any Reka hotel in the future, unless significant changes are made to address the issues we've raised

We were thoroughly disappointed with our stay at the Reka Sörenberg, despite having high expectations. While the facilities were decent, the staff's attitude and behavior fell short of our standards. Unfortunately, the receptionist was not only unfriendly but also made us feel unwelcome due to our limited proficiency in German. As residents of Switzerland with a child born here, we anticipated that the hotel staff would make an effort to communicate with us in English, especially given the international nature of tourism. However, not only did some staff members struggle to speak English, but they also showed no willingness to help us navigate the Reka events, explain how Rekalino worked, or provide basic information. The receptionist's behavior was particularly disturbing, as they publicly shamed us for not speaking German fluently, implying that it was unacceptable for us to live in Switzerland without being proficient in the language. This kind of discrimination and lack of understanding made us feel extremely uncomfortable. Our experience with the Rekalino kids' club was equally disappointing. When we tried to drop off our three-year-old son, the staff seemed disinterested and unengaged, failing to ask about his needs or listen to our instructions. After leaving him in their care, he became upset, and within five minutes, they called us to collect him, stating that he wouldn't stop crying. What struck us as unusual was their inability to calm him down or attempt to engage him, despite his familiarity with Swiss German from attending kindergarten. In contrast, we've had positive experiences with kids' clubs at other family-friendly hotels, where the staff took the time to comfort and distract our son when he was upset. The lack of empathy and understanding displayed by the Reka Sörenberg staff was striking. Overall, our stay was ruined by feelings of exclusion and discrimination, primarily due to the language barrier. If we could turn back time, we would choose not to visit the Reka Sörenberg. In an ideal world, we would expect a full refund for the horrible experience we had, considering the stress and discomfort caused by the staff's behavior. Unfortunately, that's not the case, and we're left feeling frustrated and disappointed. We would appreciate guidance on how to file a formal complaint with Reka, as we believe that their management should be aware of the issues we faced during our stay. We hope that by sharing our experience, we can help prevent similar situations from happening to other families in the future. Given our experience, we're hesitant to consider staying at any Reka hotel in the future, unless significant changes are made to address the issues we've raised

Read less

23.04.2025
Sehr gut.
100
Benjamin
Location & directions
About the location

Your holiday accommodation in Sörenberg

At the heart of Switzerland lies the holiday village of Sörenberg. The Lucerne village is in the middle of the Entlebuch UNESCO Biosphere. Holidays here, at an altitude of 1,165 meters, are synonymous with immersion in pure natural surroundings.  Sörenberg offers a diverse animal and plant world and, on top of this, there is nowhere else in Switzerland which offers such a wide variety of protected moors and marshes in such a small area as here. The family-friendly holiday area offers, relaxation, variety, and a range of attractive leisure opportunities.

In summer, the Brienz Rothorn mountain area is a fabulous, ‘off the beaten track’ walkers’ paradise! The highest mountain in the canton of Lucerne offers breath-taking views over the Eiger, Mönch and Jungfrau mountains. The marsh water park “Mooraculum” is full of surprises to discover around the Moors theme. Whether you are watching, smelling, feeling or tasting – you are guaranteed to use all your senses. Adventure is pre-programmed with the archery course, tobogganing or mini golf.

In the colder months, the snow-sure winter wonderland offers winter sports of all kinds. Sörenberg is the largest winter sports area in the canton of Lucerne with its 53 km of ski-runs. From skiing to freeride and cross-country and snow-shoe hiking or skating on the natural ice rink – everything is there!

About the region

The mountain is calling! The main attractions are the Titlis with the highest glacier, the Rigi as queen of the mountains and the UNESCO Biosphere Reserve at Entlebuch with its pre-alpine moorland and karst landscape.

Directions

Arrival by car
From Lucerne-Wolhusen-Schüpfheim or from Bern-Langnau-Schüpfheim, then head towards Sörenberg. The panorama road (coming from the Brünig side) from Giswil to Sörenberg is only open in summer. The Reka holiday village is located directly opposite the Sörenberg Platz chairlift.

Arrival by train
SBB to Schüpfheim. Continue by post bus via Klusstalden-Flüehli-Sörenberg. The bus stop is directly next to the Reka holiday village. Opposite the Sörenberg Platz car park and chairlift.  


Reka-Feriendorf Sörenberg

Rothornstrasse 59, Sörenberg, 6174, Switzerland

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With Reka Money, pay in Sörenberg

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