16.12.2024
We had an excellent time in Peaks in terms of the apartment and location. Could not be faulted. However, we had a very bad experience at the restaurant. The sign said that the restaurant would open at 4pm and we were then told that it would not open until 5:30pm. We have an 8 month old baby and my mother was going to babysit him that evening while my wife and I met our friends for dinner. As a result I wanted to go for a quick meal with my mother so that she had eaten. When I asked for a table at the restaurant we were informed that it was booked out - at this time, as the restaurant had just opened and we had waited 30 minutes for this, there were no tables being occupied with the exception of the young family who entered before us. I explained to the waitress that we just wanted a quick meal with just a main course and she and her colleague would not accommodate us or apply basic logic, which I found unbelievably frustrating. When I explained that we would be very quick, the waitress was very rude in her responses and said "You don't understand". In the end the young family said that we could sit with them, my mother ate a portion of fries and salad and then we left within 30 minutes which is what I explained we would do initially. When my wife and I walked past the restaurant at 18:45, only half of the tables were being used. This experience really left a sour taste for the trip. Everything aside from this was perfect, and we would come back, but this lack of flexibility, understanding and common sense from the restaurant staff was disgraceful.
The restaurant is overpriced and limited and we were made unwelcome. More below.
We had an excellent time in Peaks in terms of the apartment and location. Could not be faulted. However, we had a very bad experience at the restaurant. The sign said that the restaurant would open at 4pm and we were then told that it would not open until 5:30pm. We have an 8 month old baby and my mother was going to babysit him that evening while my wife and I met our friends for dinner. As a result I wanted to go for a quick meal with my mother so that she had eaten. When I asked for a table at the restaurant we were informed that it was booked out - at this time, as the restaurant had just opened and we had waited 30 minutes for this, there were no tables being occupied with the exception of the young family who entered before us. I explained to the waitress that we just wanted a quick meal with just a main course and she and her colleague would not accommodate us or apply basic logic, which I found unbelievably frustrating. When I explained that we would be very quick, the waitress was very rude in her responses and said "You don't understand". In the end the young family said that we could sit with them, my mother ate a portion of fries and salad and then we left within 30 minutes which is what I explained we would do initially. When my wife and I walked past the restaurant at 18:45, only half of the tables were being used. This experience really left a sour taste for the trip. Everything aside from this was perfect, and we would come back, but this lack of flexibility, understanding and common sense from the restaurant staff was disgraceful.
The restaurant is overpriced and limited and we were made unwelcome. More below.
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