Certificate requirement in compliance with the Federal Council decision of 08.09.2021
Overnight stays in all our Reka facilities are still possible without a certificate. However, exclusively those guests who show a certificate (i.e., recovered, vaccinated or tested) may take part in a gastronomical evening. Likewise, this applies to use of indoor pools, wellness and fitness areas. In the other public areas where there is no certificate requirement, such as the reception, play rooms or Rekalino childcare centres, the mask requirement applies to everyone.
Up until October 1, 2021, the cost of a rapid antigen detection test is borne by health insurances for persons insured in Switzerland. Note that presentation of the insurance company card is compulsory when having the test.
There is no right to cancel for guests who cannot present a certificate.
Cancelling and changing bookings in Reka Resorts and partner resorts in Switzerland.
For all bookings, the normal Rental Terms and Conditions | Reka apply from July 2, 2021.
Cancelling and changing bookings abroad
Please note that these Terms and Conditions can be adapted to the current situation at any time.
How to cancel or change holiday bookings
Kindly get in touch with the central rental office via firstname.lastname@example.org together with the contract number and your required holiday dates and destination.
Swiss entry requirements
From 20.09.2021, the following form must be completed for entry into Switzerland: Entry form (admin.ch)
You’ll find detailed information on valid entry requirements on the OFSP (Federal Office for Public Health) website.
Information concerning AXA travel insurance
For existing bookings with the conclusion of a travel insurance policy, which do not yet have a specific Corona exclusion, the following condition applies;
AXA will pay the cancellation costs for holidays and travel to countries for which travel restrictions / travel warnings apply, at the earliest 30 days before the start of the trip. Cancellation costs are also covered if travel restrictions are suddenly imposed again due to a second wave. If a country imposes entry restrictions (border, quarantine) up to a certain date, Axa will cover the cancellation costs of trips commencing before that date. If someone falls ill with Corona and is therefore unable to travel, this is generally covered, even for contracts with the additional condition Corona. You can find the latest information at any time at https://axa.ch/en/insurance/coronavirus/intertours-travel-insurance.html.